Why Managed IT Services Matter

Most small businesses wait until something breaks before calling for help — and by then, the damage is already done. Data is lost, productivity stalls, and revenue takes a hit. Without consistent maintenance, even basic IT issues like outdated software, insecure networks, or failing backups can silently eat away at your business.

Managed IT Services (MSP) take a proactive approach. Instead of reacting to problems, we prevent them. Regular updates, active monitoring, and expert support mean your systems run smoother, downtime is reduced, and you can focus on growing your business — not fixing tech issues.

Whether it's securing your network, recovering lost data, or setting up reliable systems, MSP plans give you predictable costs, expert advice, and the peace of mind that your technology is handled. For most small businesses, that support isn't just helpful — it's essential.

Plan Comparison

Basic

$500 / month

Included Services
  • 10 hours remote/onsite support
  • Support for up to 5 devices
  • Software & update management
  • System monitoring
  • Daily backups
  • Quick remote access tools
  • Priority response time
  • Monthly health reports
  • Extended support hours (9AM–5PM only)

Mid Tier

$750 / month

Included Services
  • 15 hours remote/onsite support
  • Support for up to 10 devices
  • Software & update management
  • System monitoring
  • Daily backups
  • Quick remote access tools
  • Priority response time
  • Monthly health reports
  • Extended support hours (9AM–5PM only)

Advanced

$1000 / month

Included Services
  • 20 hours remote/onsite support
  • Support for up to 15 devices
  • Software & update management
  • System monitoring
  • Daily backups
  • Quick remote access tools
  • Priority response time
  • Monthly health reports
  • Extended support hours (8AM–7PM)

Onsite support is included with all plans. All support plans are billed hourly ($40/hr) after allotted hours. Mid and Advanced include up to 2 onsite emergency visits per month.

Break-Fix Support (Pay-As-You-Go)

Break-Fix support is for businesses who don’t need ongoing IT management but still require responsive, professional help when issues arise. This option ensures you only pay when you need assistance, ideal for budget-conscious teams or those supplementing in-house staff.

  • Remote Support – $50/hr: Fast, on-demand assistance for slow computers, software malfunctions, OS issues, printer setup, virus/malware removal, and general troubleshooting.
  • Onsite Support – $75/hr: Physical network and hardware repairs, workstation setups, server issues, hardware upgrades, or anything requiring a technician on-site. 1-hour minimum applies.

Great for one-off problems, emergency fixes, or businesses that want expert help without committing to a monthly plan.

What’s Included in Each Plan?

Small businesses often struggle with slow computers, outdated software, spotty backups, and long wait times for support. These issues lead to downtime, employee frustration, and lost revenue. Our support plans are designed to eliminate those pain points by giving you access to a reliable, proactive IT partner.

Basic: Perfect for small offices or solo professionals who need IT coverage without overspending. You get 10 hours of remote or onsite help each month for everyday tech issues, device maintenance, and light troubleshooting. Basic covers the essentials: patch management, basic monitoring, and backups — ensuring your environment is stable, not vulnerable. Support is available during standard business hours (9AM–5PM).

Mid Tier: Designed for growing teams who want more frequent hands-on support. With 15 hours of support, coverage for up to 10 devices, monthly system health reports, and faster response times, this tier is built to keep teams productive and prevent tech problems from snowballing. Support is available during standard business hours (9AM–5PM), and the plan includes up to 2 onsite emergencies monthly.

Advanced: This plan is ideal for businesses that rely on uptime and can’t afford delays. It includes 20 support hours, coverage for larger device counts, monthly reporting, priority response times, and extended coverage (8AM–7PM) to minimize disruption. You also get monthly strategy and performance reviews to plan for upgrades, security, or scaling your tech as your business grows.